1. What types of products does Rivaj Online offer?
We offer a wide range of branded clothing and accessories for both men and women, including casual wear, formal attire, and seasonal collections.

2. How do I place an order?
Browse our categories or search for specific items, add your selected products to the cart, and proceed to checkout. You can place an order as a guest or by creating an account for faster future checkouts.

3. What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and other secure payment options. Check the checkout page for the complete list.

4. How can I track my order?
Once your order is shipped, you’ll receive a tracking link via email. You can also track your order in the “My Orders” section of your Rivaj Online account.

5. How long does shipping take?
Shipping times vary depending on your location. Typically, orders are delivered within 3-7 business days. For detailed information, check our Shipping Policy.

6. Do you offer international shipping?
Yes, we do offer international shipping! Please review our Shipping Policy for available countries, shipping costs, and estimated delivery times.

7. Can I change or cancel my order?
If your order hasn’t been processed yet, you may contact us to request changes or cancellation. Once processed, changes may no longer be possible. Please email us at support@rivajonline.com for assistance.

8. What is your return policy?
We offer a 30-day return policy on most items. Please ensure that items are in their original condition with tags attached. For full details, visit our Return Policy.

9. How do I start a return or exchange?
Simply contact our support team at support@rivajonline.com with your order number and reason for return or exchange. Our team will guide you through the process.

10. Do you offer gift cards?
Yes, we offer digital gift cards. You can purchase them on our website and send them directly to the recipient via email.

11. How do I contact Rivaj Online support?
You can reach our support team via email at support@rivajonline.com or by calling +[Country Code] XXX-XXX-XXXX during our business hours, Monday to Friday, 9:00 AM – 6:00 PM.

12. Can I sign up for exclusive offers?
Yes! Sign up for our newsletter to get early access to new arrivals, exclusive discounts, and more. Simply enter your email at the bottom of our homepage to subscribe.