Shipping Policy
Shipping Information
At Rivaj Online, we strive to deliver your favorite branded fashion items swiftly and securely. Below is all the information you need about our shipping policies and options.
Domestic Shipping
Standard Shipping
- Cost: Free on orders over $50; otherwise, a flat fee of $5.
- Delivery Time: 3-5 business days.
Express Shipping
- Cost: $10 flat rate.
- Delivery Time: 1-3 business days.
International Shipping
Standard International Shipping
- Cost: Calculated at checkout based on location.
- Delivery Time: 7-15 business days, depending on the destination.
Express International Shipping
- Cost: Calculated at checkout based on location.
- Delivery Time: 5-10 business days.
Please note that international orders may be subject to additional customs fees, taxes, or duties upon arrival in the destination country, which are the responsibility of the customer.
Order Processing
- Processing Time: Orders are processed within 1-2 business days (excluding weekends and holidays).
- Tracking: Once shipped, you’ll receive a tracking number by email to monitor your order’s progress.
Important Information
- Holiday Shipping: During holiday seasons, delivery may take longer. We recommend ordering early to avoid delays.
- Delivery Address: Ensure your shipping address is accurate. Rivaj Online is not responsible for any orders lost due to incorrect addresses.
- Unclaimed Packages: If a package is returned to us due to being unclaimed, we will notify you and arrange a re-shipment at your expense.
If you have any questions about your order or shipping options, please feel free to contact our customer service team at support@rivajonline.com or call us at +[Country Code] XXX-XXX-XXXX.